To continue the registration, follow the instructions below:

1. Open your email inbox and find the email from "Draugas.lt" titled "Registracijos patvirtinimas".
2. In this email, click on the link provided.
3. If the link isn't clickable, highlight it, click "Copy", then open your internet browser and, in the URL bar (the place where you type the website address), delete everything and select "Paste".
4. Fill out the form that appears and click "Sukurti profilį".

If you didn't receive the email, contact us at pazintys@dr.lt from your registration email.

To change your password, follow these steps:

1. Log in to your account.
2. In the menu, select "Settings" > "Change password" > "Change".
3. After entering your old and new password, click "Save".

But I forgot my password...

1. If you don't remember your old password, select "Forgot your password?".
2. Enter your email address and click "Send".
3. In your inbox, find the email titled "Gavome tavo prašymą pakeisti slaptažodį", open it, and click on "Keisti slaptažodį".
4. Enter your new password twice and click the "Siųsti" button.

Note: The password must contain letters and numbers, with a minimum of 8 characters in total.

You can change your email address by following these steps:

1. Log in to your account.
2. In the menu, select "Settings" > "Change email" > "Change".
3. Delete the old email address, enter the new one twice, and select "Save".
4. Check your inbox for an email titled "Patvirtink el. pašto adresą!", open it, and click "Patvirtinti el. paštą".

You can delete your account by following these steps:

1. Log in to your account.
2. In the menu, select "Settings" > "Hide or delete account" > "Change".
3. Click the "Delete" button.
4. Choose the reason for deleting your account and click "Delete account".
5. Enter your password and click "Delete".

Note: If you registered via Google / Facebook or simply forgot your password, you must create a new password before deleting your account. You can do this by clicking on this link: https://m-eng.draugas.lt/pamirsai

If you're unable to delete your account, contact us by email at pazintys@dr.lt or send a message.

To hide your profile, follow the instructions below:

1. In the menu, select "Settings."
2. Choose "Hide or delete account" > "Change."
3. Click "Hide."

If you change your mind and want your account to be visible again and attract more attention, go to "Settings," select "Hide or delete account" > "Change," and click "Unhide."

1. If you don't remember your password, follow these steps:

1.1 On the homepage, click on the "Forgot password?".
1.2 Enter your email address and select "Send".
1.3 In your inbox, find the email titled "Gavome tavo prašymą pakeisti slaptažodį", open it, and click on "Keisti slaptažodį".
1.4 Enter your new password twice and click the "Siųsti" button.
1.5 Successfully created the password, login to the account.

Note: The password must contain letters and numbers, with a minimum of 8 characters in total. If you have received multiple password reset emails, you can only change the password using the latest email received.

2. If you do not remember your email or all login details (email and password), please contact us at pazintys@dr.lt

The operation of the website or app also depends on the device (computer, phone, or tablet). Not every device has the required specifications to browse the website or use the app, and issues may arise when browsing with older model devices.

If the website or app was working before and now it isn't, or if a specific function is not working, please contact us by email pazintys@dr.lt or send a message.

Please contact us by email pazintys@dr.lt or send a message and we will fix this problem as soon as possible.

Note: In your email or message, don’t forget to attach the bank payment statement and the payment receipt you received from Google Play, Apple, or Paysera in your inbox.

Please contact by email at pazintys@dr.lt and we will try to fix your problem as soon as possible.

Please give the app permission to access your device's gallery:

1. Find and tap "Settings".
2. In the list of apps, find and select the Draugas.lt app.
3. On Android device tap "Permissions", then find and enable "Storage" or "Files and media".
On iPhone device enable "All Photos" or select which photos you want to allow access to.

You receive notifications on the website and by email about new club members because you have a profile subscription. You can manage (create or delete) the subscription for new members by selecting "Profile subscription" in the menu.

VIP Gold membership

✓ Top position in member lists
✓ 6x more popularity
✓ Your messages on top
✓ Appear more often on "Would you like to meet?"
✓ Invisible browsing
✓ Hide your online status
✓ Extended profile statistics
✓ Higher ranks in profile lists
✓ Your messages appear higher
✓ No ads
✓ Hide your profile stats
✓ Filter incoming messages
✓ See if your message has been seen
✓ The ability to delete and edit messages

VIP Silver membership

✓ Extended profile statistics
✓ Higher ranks in profile lists
✓ 3x more popularity
✓ Your messages appear higher
✓ No ads
✓ Hide your profile stats
✓ Filter incoming messages
✓ See if your message has been seen
✓ The ability to delete and edit messages

Use credits for:
★ play dating games
★ send gifts
★ unlock locked gallery albums

You can purchase the desired service in the following way:

1. If you want to purchase VIP membership, click on the "Join VIP!" button at the top of the menu.
2. If you want to purchase credits, click on the "Buy credits" at the bottom of the menu.
3. Select the service package, choose the payment method and make the payment.

If you can't to purchase the service, contact us by email at pazintys@dr.lt or send a message.

Please follow the steps below to cancel subscriptions on the Google Play:

1. On your Android phone or tablet, open the Google Play app.
2. Make sure you're signed in to the correct Google account. Tap the profile icon at the top right.
3. Tap "Payments & Subscriptions" > "Subscriptions".
4. Select the subscription you want to cancel.
5. Tap "Cancel Subscription".
6. Follow the instructions provided.

You can find more information here.

After canceling the subscription, the service will remain active until the end of the paid period.

Can't cancel the subscription? Contact us by email pazintys@dr.lt or send a message.

Please follow the steps below to cancel subscriptions on the Apple:

1. Open the "Settings" app.
2. Tap your name.
3. Tap "Subscriptions".
4. Tap the subscription.
5. Tap "Cancel Subscription". You might need to scroll down to find the "Cancel Subscription" button. If there is no "Cancel" button or you see an expiration message in red text, the subscription is already canceled.

You can find more information here.

After canceling the subscription, the service will remain active until the end of the paid period.

Please follow the steps below to cancel subscriptions on the Huawei AppGallery:

1. Open the phone settings (or go to "AppGallery" -> "Me").
2. At the top of the screen, tap your profile picture and nickname, then go to "Account Center" -> "Payments and Purchases" -> "Subscriptions / Password-free Payments".
3. In the "Subscriptions / Password-free Payments" section, tap the app for which you want to stop automatic renewal, then tap the "CANCEL SUBSCRIPTION" option.

After canceling the subscription, the service will remain active until the end of the paid period.

Can't cancel the subscription? Contact us by email pazintys@dr.lt or send a message.

If you subscribed to a service via SMS:

1. Send an SMS message (0.09 €) with the text VIPS7AT to the number 1679. Keep in mind that if you subscribed with a 1 euro promotion, you can cancel the subscription by sending the code 1EAT to the number 1679.
2. You should receive a response confirming that the subscription has been successfully canceled. If you receive a response saying that you have no subscriptions, make sure you sent the correct code.

Another way to cancel the subscription is through http://savitarna.vero.lt. At this address, you can manage all your services subscribed via SMS.

Can't cancel the subscription? Contact us by email pazintys@dr.lt or send a message.

If you subscribed to a service via SMS:

1. Send an SMS message (0.09 €) with the text KR10AT to the number 1679.
2. You should receive a response confirming that the subscription has been successfully canceled. If you receive a response saying that you have no subscriptions, make sure you sent the correct code.

Another way to cancel the subscription is through http://savitarna.vero.lt. At this address, you can manage all your services subscribed via SMS.

Can't cancel the subscription? Contact us by email pazintys@dr.lt or send a message.

If you ordered the service with a payment card, contact us by email pazintys@dr.lt or send a message about the wish to stop the subscription.

To change your location, follow the instructions below:

1. In the menu, click on your member name.
2. Open the "Basic information" section, enter the location, and select it from the list.
3. Save the changes.

If your desired location is not shown in the list, enter the nearest location to you.

You can edit your account by following these steps:

1. Click on your username in the menu.
2. Select the section you want to edit: "What are you looking for", "Basic Information," "More about me," or "Additional info".
3. Save the changes.

Tips:

"What are you looking for" - Here you can share your expectations, specifying which personal or character traits, hobbies, or values are important to you. You can also choose what kind of connections you are looking for.

"Basic Information" - In this section, you can edit your location, name/nickname, or view your date of birth.

"More about me" - Here you can provide information about yourself that might be relevant to other members looking for connections.

"Additional info" - In this section, you can fill out a questionnaire about your favorite music, inspiring movies or books, preferred sports, and more.

You can logout of your account by following these steps:

1. In the menu, click on your username.
2. At the bottom of the page, select "Logout".

Popularity depends on how many club members have messaged you in the past 90 days. You earn one point for each unique club member who messages you. However, additional messages from the same member do not earn more points. Therefore, the number of points is not based on the total number of messages received but on how many different club members contacted you.

Based on the statistics of other club members, your profile will display whether your popularity is "low," "average," "high," or "very high" compared to others in your gender and age group. You can see your exact popularity score numerically on your profile, but others won't have access to this information - they won’t know how many members have contacted you.

The popularity of a club member's profile decreases because it is calculated based on data from the past 90 days. This means that if 6 people messaged you today, but 10 people messaged you 90 days ago, your score will drop by 4 tomorrow. In this way, the statistics for each profile remain objective and reflect the true, current popularity of the club member.

The number of account views indicates how many unique club members have viewed the account in the past 90 days.

By clicking on "Views" in the menu, you can see the club members who have viewed your account. This feature is available only to VIP members.

To add a member to your friends list, follow the instructions below:

1. Open the member's account.
2. At the bottom of the page, select "Add friend".

Remember, you will be able to send a friend request only after you chatted with the member.

To remove a member from your friends list, follow these steps:

1. In the menu, select "Friends and favorites".
2. Click on "Friends".
3. Open the member's profile.
4. At the bottom of the page, select "Cancel".

You can block a member by following these steps:

1. Open the member's profile.
2. Click on •••
3. Select "Block".

To unblock a member, follow these steps:

1. In the menu, select "Friends and favorites" > "Blocked".
2. Click ••• on the member's photo.
3. Select "Unblock".

To find marked members, follow these steps:

1. In the menu, select "Friends and favorites".
2. Click on "Favorite".

If you want to delete member from favorite list, click ••• on their photo and select "Unfavorite".

To delete or hide messages, follow these steps:

1. Open the conversation with the member.
2. Click on •••
3. Select "Delete" or "Hide".

You can delete a comment by following these steps:

1. Open "Feed".
2. Find the post.
3. Select "Comments".
4. Click the X on your comment.

While browsing the member search, you may notice special badges on some members' profile pictures. These badges carry a special meaning!
The heart badge means that the member responds frequently, while the medal badge indicates that the member is very friendly.

The internet is a great place to communicate and meet new people, but it's important to remember that, just like in real life, you might encounter people with negative intentions. Therefore, when using Draugas.lt, follow these recommendations to stay safe:

1. Do not share your personal contact information. Often, other members ask for phone numbers, social media contacts, email addresses, or even home addresses. Sharing such information is unsafe, so we suggest communicating on Draugas.lt to maintain your privacy and easily end conversations with people you don't like.

2. Do not transfer money to strangers. Sometimes, it may seem like you get to know someone through messaging and start to trust them, but if such a person asks to borrow money or help in a sudden emergency by transferring funds, they are likely a scammer.

3. Meet in a public place. If your communication leads to a meeting, always arrange it in a public place, such as a cafe, movie theater, or a walk in the city where you will be surrounded by people. Never meet someone for the first time at your home or in a secluded outdoor spot.

To upload a profile picture, follow these steps:

1. In the menu, click on your username.
2. Click "Add photo".
3. After uploading the photo, you will be offered profile picture options, choose the one you like or click "I want to crop it myself".

If you want to change your current profile picture, click the " + " button.

Note: The photo must be in JPG format, with a resolution of at least 500x750 pixels.

To upload a photo to the gallery, follow these steps:

1. In the menu, select "Galleries".
2. Click "My".
3. Open the desired album or choose "Create new album".
4. Click "Add photos".

Note: The photo must be in JPG format, with a resolution of at least 500x750 pixels.

If you want to delete a photo from the gallery, open the album, click on the settings icon on the photo, and select "Delete".

You can change the album's visibility by following these steps:

1. In the menu, select "Galleries".
2. Click "My".
3. On the unopened album, click the settings icon.
4. Select "Privacy setting".
5. Once you've set the visibility, click "Save".

All photos must comply with our Terms and conditions, otherwise they may be removed.

You shouldn't:
- upload photos protected by copyright.
- upload photos containing advertisements or links to other websites.
- upload photos from the internet where a person is visible.
- upload offensive or aggressive photos.
- upload photos of other members.
- upload intimate photos.

Photo verification is not mandatory. It is a voluntary process that will build trust with other members and increase your chances of getting matched.

By verifying your photo, you also contribute to creating a safer and friendlier environment on Draugas.lt, and most importantly, your profile will attract more attention!

You will need a device with a camera, and if the app requests it, you’ll need to grant permission to use the camera.

Make sure you're in a well-lit room, and avoid covering your face with dark glasses or a mask.

In the next step, you'll see a photo of our model, and you will need to replicate it as closely as possible.

Pay attention to how the model positions their hands, fingers, and facial expression, and take your photo accordingly.

If you need to retake the photo, you’ll receive suggestions on what to adjust.

This photo will not be displayed on your profile! It will be used to verify your current profile picture and for future verification if you change or upload a new one.

"Would you like to meet?" is a playful way to get to know each other!

1. If you liked the member, tap the cup icon or swipe the photo to the right. In this case, your photo will appear under the face-down card on that member's game profile.
2. If you didn't like the member, tap "x" or swipe left.
3. Tap "Hidden" in the top menu to see how many mysterious members want to meet you. You can find out who they are by tapping on the card that is face-down. This will cost credits if you don't have free "turn ups".
4. If in the game you and the member both chose "I want to meet you", it means you both have the same desire! Mutual liking is shown for free, and you can find it in the menu item "Mutual".
5. To view a list of members you liked in the game, go to the "You want to meet" menu item.

You can contact us in the following ways:

1. Write an email to pazintys@dr.lt
2. Log in to the account and send a message.