To confirm your registration and email, follow the instructions below:

1. Open your email inbox.
2. Find the email from Draugas.lt titled "Patvirtink registraciją!". If you can't find the email, check your Spam folder.
3. Click the "Patvirtinti registraciją" button.

If you didn't receive the email, contact us at pazintys@dr.lt using your registration email.

To change your password, follow the instructions below:

1. In the menu, select "Settings" > "Change email" > "Change".
2. After entering your old and new password, click "Save".

But I forgot my password...

1. If you don't remember your old password, select "Forgot password?".
2. Enter your email address and click "Send".
3. In your inbox, find the email titled "Gavome tavo prašymą pakeisti slaptažodį", open it, and click on "Keisti slaptažodį".
4. Enter your new password twice and click the "Siųsti" button.

Note: The password must contain letters and numbers, with a minimum of 8 characters in total.

To change your email, follow the instructions below:

1. In the menu, select "Settings" > "Change email" > "Change".
2. Delete the old email address, enter the new one twice, and select "Save".
3. Check your inbox for an email titled "Patvirtink el. pašto adresą!", open it, and click "Patvirtinti el. paštą".

To delete your account, follow the instructions below:

1. In the menu, select "Settings" > "Hide or delete account" > "Change".
2. Click the "Delete" button.
3. Choose the reason for deleting your account and click "Delete account".
4. Enter your password and click "Delete".

If you registered via Google / Facebook or simply forgot your password, you must create a new password before deleting your account. You can do this by clicking on this link: https://m-eng.draugas.lt/pamirsai

Attention! If you have purchased a paid subscription service, don’t forget to cancel your subscription before deleting your account, if you haven’t done so already. You can find instructions on how to cancel the subscription in the topics below.

To hide or unhide your profile, follow the instructions below:

1. In the menu, select "Settings".
2. Choose "Hide or delete account" > "Change".
3. Click "Hide" or "Unhide".

1. If you don't remember your password, follow these steps:

1.1 On the homepage, click on the "Forgot password?".
1.2 Enter your email address and select "Send".
1.3 In your inbox, find the email titled "Gavome tavo prašymą pakeisti slaptažodį", open it, and click on "Keisti slaptažodį".
1.4 Enter your new password twice and click the "Siųsti" button.
1.5 Successfully created the password, login to the account.

Note: The password must contain letters and numbers, with a minimum of 8 characters in total. If you have received multiple password reset emails, you can only change the password using the latest email received.

2. If you do not remember your email or all login details (email and password), please contact us at pazintys@dr.lt.

The operation of the website also depends on the device (computer, phone, or tablet). Not every device has the required specifications to browse the website, and issues may arise when browsing with older model devices.

If the website was working before but is now not functioning properly, or if a specific feature is not working, we recommend taking the following steps:

• Check internet connection.
Make sure you have a stable internet connection. If you are using Wi-Fi, try switching to mobile data and vice versa.
• Log out and log in into your account.
• Clear browser cache and cookies.
In your browser settings, go to "Privacy" or "History" and choose "Clear cache and cookies".
• Update your browser.
Go to the browser settings and check if there's an option to update to the latest version.
• Try a different browser.
Try opening the website in another browser, such as Chrome, Safari, or Firefox.
• Restart your device.

If none of these steps help, please contact us by email at pazintys@dr.lt or send us a message. Don’t forget to specify which device and browser you are using and describe the issue you encountered.

Please contact us by email at pazintys@dr.lt or send a message and we will fix this problem as soon as possible.

Note: In your email or message, don’t forget to attach the bank payment statement and the payment receipt you received from Google Play, Apple, or Paysera in your inbox.

The payment was charged again because when purchasing a paid service (VIP membership or credits), a subscription was activated that you did not cancel.

• The VIP membership subscription is automatically activated when paying for the service via bank card, SMS, Google Play, Apple Pay, or Huawei Pay. The subscription charges payments regularly according to the chosen period (e.g., weekly, monthly, etc.), until it is canceled.
• The credit subscription is activated when credits are purchased via SMS. It also continues periodically as long as the subscription remains active.

If you no longer want payments to be charged, you can cancel the subscription at any time by following the instructions based on the selected payment method. You can find how to cancel the subscription in other topics below.

If you have any questions about payments, please contact us by email at pazintys@dr.lt or send a message.

Please contact by email at pazintys@dr.lt and we will try to fix your problem as soon as possible.

To purchase VIP membership, click on the "Join VIP!" button at the top of the menu, select the service package, choose the payment method, and complete the payment.

If you can't to purchase the service, contact us by email at pazintys@dr.lt or send a message.

VIP Gold membership

• Top position in member lists
• 6x more popularity
• Your messages on top
• Appear more often on "Would you like to meet?"
• Invisible browsing
• Hide your online status
• Extended profile statistics
• Higher ranks in profile lists
• Your messages appear higher
• No ads
• Hide your profile stats
• Filter incoming messages
• See if your message has been seen
• The ability to delete and edit messages

VIP Silver membership

• Extended profile statistics
• Higher ranks in profile lists
• 3x more popularity
• Your messages appear higher
• No ads
• Hide your profile stats
• Filter incoming messages
• See if your message has been seen
• The ability to delete and edit messages

In the menu next to your name, click the VIP Silver or VIP Gold. This will open the VIP settings, where you can not only see the expiration date of your membership but also manage your preferred settings.

Please follow the steps below to cancel subscriptions on the Google Play:

1. On your Android phone or tablet, open the Google Play app.
2. Make sure you're signed in to the correct Google account. Tap the profile icon at the top right.
3. Tap "Payments & Subscriptions" > "Subscriptions".
4. Select the subscription you want to cancel.
5. Tap "Cancel Subscription".
6. Follow the instructions provided.

You can find more information here.

VIP membership will not be disconnected immediately – you will continue to use it until the already paid membership period ends.

Can't cancel the subscription? Contact us by email at pazintys@dr.lt or send a message.

Please follow the steps below to cancel subscriptions on iPhone:

1. Open the "Settings" app.
2. Tap your name.
3. Tap "Subscriptions".
4. Tap the subscription.
5. Tap "Cancel Subscription". You might need to scroll down to find the "Cancel Subscription" button. If there is no "Cancel" button or you see an expiration message in red text, the subscription is already canceled.

You can find more information here.

VIP membership will not be disconnected immediately – you will continue to use it until the already paid membership period ends.

Please follow the steps below to cancel subscriptions on Huawei AppGallery:

1. Open the phone settings (or go to "AppGallery" -> "Me").
2. At the top of the screen, tap your profile picture and nickname, then go to "Account Center" -> "Payments and Purchases" -> "Subscriptions / Password-free Payments".
3. In the "Subscriptions / Password-free Payments" section, tap the app for which you want to stop automatic renewal, then tap the "CANCEL SUBSCRIPTION" option.

You can find more information here.

VIP membership will not be disconnected immediately – you will continue to use it until the already paid membership period ends.

Can't cancel the subscription? Contact us by email at pazintys@dr.lt or send a message.

To cancel your membership subscription, send an SMS (0,09 €) with the text VIPS7AT to the number 1679.
If you subscribed with a 1€ promotion, cancel your subscription by sending the code 1EAT to the number 1679.
VIP Silver membership will not be disconnected immediately – you will continue to use it until the already paid membership period ends.

You can also manage all your services at http://savitarna.vero.lt.

Having trouble canceling your subscription? Contact us by email at pazintys@dr.lt or send a message.

If you ordered the service with a payment card, contact us by email at pazintys@dr.lt or send a message about the wish to stop the subscription.

VIP membership will not be disconnected immediately – you will continue to use it until the already paid membership period ends.

To purchase credits, click on the "Buy credits" at the bottom of the menu, select the service package, choose the payment method, and complete the payment.

If you can't to purchase the service, contact us by email at pazintys@dr.lt or send a message.

Use credits for:
• play dating games
• send gifts
• unlock locked gallery albums

To find out how many credits you have, select "Buy credits" in the menu.

To cancel the 440 credits subscription, send an SMS (0,09 €) with the text KR10AT to the number 1679.
All previously accumulated credits will remain in your account, but it will no longer be topped up.

You can also manage all your services at http://savitarna.vero.lt.

Having trouble canceling your subscription? Contact us by email at pazintys@dr.lt or send a message.

To change your location, follow the instructions below:

1. In the menu, click on your member name.
2. Open the "Basic information" section, enter the location, and select it from the list.
3. Save the changes.

If your desired location is not shown in the list, enter the nearest location to you.

To edit your account, follow the instructions below:

1. Click on your username in the menu.
2. Select the section you want to edit: "What are you looking for", "Basic Information", "More about me", "Additional info".
3. Save the changes.

To log out of your account, follow the instructions below:

1. In the menu, click on your username.
2. At the bottom of the page, select "Logout".

By clicking on "Visitors" in the menu, you can see the club members who have viewed your profile. This feature is available only to VIP members.

You receive notifications on the website and by email about new club members because you have a profile subscription. You can manage (create or delete) the subscription for new members by selecting "Profile subscription" in the menu.

Popularity depends on how many club members have messaged you in the past 90 days. You earn one point for each unique club member who messages you. However, additional messages from the same member do not earn more points. Therefore, the number of points is not based on the total number of messages received but on how many different club members contacted you.

Based on the statistics of other club members, your profile will display whether your popularity is "low", "medium" or "huge" compared to others in your gender and age group. You can see your exact popularity score numerically on your profile, but others won't have access to this information – they won’t know how many members have contacted you.

The popularity of a club member's profile decreases because it is calculated based on data from the past 90 days. This means that if 6 people messaged you today, but 10 people messaged you 90 days ago, your score will drop by 4 tomorrow. In this way, the statistics for each profile remain objective and reflect the true, current popularity of the club member.

The number of profile views indicates how many unique club members have viewed the profile in the past 90 days.

To add a member to your friends list, follow the instructions below:

1. Open the member's profile.
2. At the bottom of the page, select "Add friend".

Remember, you will be able to send a friend request only after you chatted with the member.

To remove a member from your friends list, follow the instructions below:

1. In the menu, select "Friends and favorites".
2. Click on "Friends".
3. Open the member's profile.
4. At the bottom of the page, select "Cancel".

To block a member or report them, follow the instructions below:

1. Open the member's profile.
2. At the bottom of the page, choose "Block" or "Report".

To unblock a member, follow the instructions below:

1. In the menu, select "Friends and favorites" > "Blocked".
2. Click on the member's photo.
3. Select "Unblock".

To find the marked members, follow the instructions below:

1. In the menu, select "Friends and favorites".
2. Click on "Favorite".

If you want to delete member from favorite list, click on their photo and select "Unfavorite".

To hide or delete a conversation, follow the instructions below:

1. Open the conversation with the member.
2. Click on
3. Select "Delete" or "Hide".

To delete or edit a message, follow the instructions below:

On a Computer
1. In the menu, click on "Messages".
2. Open the conversation with the member.
3. Hover your mouse over the message you want and click the icon.
4. Select "Delete" or "Edit".

On a Phone
1. In the menu, click on "Messages".
2. Open the conversation with the member.
3. Press and hold the message you want and select "Delete" or "Edit".

Attention! This feature is available only to VIP members.

To find the message archive, follow the instructions below:

1. In the menu, click on "Messages".
2. At the top, click the icon.
3. Select "Archive."

Attention! After reviewing the conversations in the archive, don't forget to close the archive by pressing the "Turn off" button.

To delete a comment, follow the instructions below:

1. Open "Feed".
2. Find the post.
3. Select "Comments".
4. Click the X on your comment.

While browsing the member search, you may notice special badges on some members' profile pictures.
These badges carry a special meaning!
❤️ - Frequently responding member.
🏅 - Friendly member.

The internet is a great place to communicate and meet new people, but it's important to remember that, just like in real life, you might encounter people with negative intentions. Therefore, when using Draugas.lt, follow these recommendations to stay safe:

1. Do not share your personal contact information. Often, other members ask for phone numbers, social media contacts, email addresses, or even home addresses. Sharing such information is unsafe, so we suggest communicating on Draugas.lt to maintain your privacy and easily end conversations with people you don't like.

2. Do not transfer money to strangers. Sometimes, it may seem like you get to know someone through messaging and start to trust them, but if such a person asks to borrow money or help in a sudden emergency by transferring funds, they are likely a scammer.

3. Meet in a public place. If your communication leads to a meeting, always arrange it in a public place, such as a cafe, movie theater, or a walk in the city where you will be surrounded by people. Never meet someone for the first time at your home or in a secluded outdoor spot.

To upload a profile picture, follow the instructions below:

1. In the menu, click on your username.
2. Click "Add photo".
3. After uploading the photo, you will be offered profile picture options, choose the one you like or click "I want to crop it myself".

If you want to change your current profile picture, click the button.

To create an album, follow the instructions below:

1. In the menu, select "Galleries".
2. Click on "My".
3. Click "Create new album".

To change the album visibility, follow the instructions below:

1. In the menu, select "Galleries".
2. Click "My".
3. On the unopened album, click icon.
4. Select "Privacy setting".
5. Once you've set the visibility, click "Save".

To upload a photo to the gallery, follow the instructions below:

1. In the menu, select "Galleries".
2. Click "My".
3. Open the desired album.
4. Click "Add photos".

To delete a photo from the gallery, follow the instructions below:

1. In the menu, select "Galleries".
2. Click "My".
3. Open the desired album.
4. Click on the icon on the photo.
5. Select "Delete".

All photos must comply with our Terms and conditions, otherwise they may be removed.

You shouldn't:
• upload photos protected by copyright
• upload photos containing advertisements or links to other websites
• upload photos from the internet where a person is visible
• upload offensive or aggressive photos
• upload photos of other members
• upload intimate photos
• set as the main AI-generated photo

To verify the photo, follow the instructions below:

1. In the menu, click on your member name.
2. Click the ✓ icon on your profile picture.
3. Complete the verification process according to the given requirements.

Information:

• You will need a device with a camera, and if the app requests it, you’ll need to grant permission to use the camera.
• Make sure you're in a well-lit room, and avoid covering your face with dark glasses or a mask.
• In the next step, you'll see a photo of our model, and you will need to replicate it as closely as possible.
• Pay attention to how the model positions their hands, fingers, and facial expression, and take your photo accordingly.
• If you need to retake the photo, you’ll receive suggestions on what to adjust.

Photo verification is not mandatory. It is a voluntary process that will build trust with other members and increase your chances of getting matched.

By verifying your photo, you also contribute to creating a safer and friendlier environment on Draugas.lt, and most importantly, your profile will attract more attention!

This photo will not be displayed on your profile! It will be used to verify your current profile picture and for future verification if you change or upload a new one.

You can contact us in the following ways:

1. Write an email to pazintys@dr.lt.
2. Log in to the account and send a message.